How can we help?
Photos and designs
Upload a clear JPG, PNG or WebP photo. For rooms, a photo taken from a corner works best. Your completed designs are saved in My designs.
Your membership
After checkout, create an account or sign in with the same email to activate your plan. Your trial or membership gives you access to AI redesigns. If your plan hasn’t appeared, reopen your checkout confirmation link or refresh your account.
Cancel or update payment details
Open Account and choose Manage membership to cancel, update your card or view your billing details. Cancel before your 3-day trial ends to avoid the yearly charge.
Get in touch
Email help@homesnap.app. For a payment question, include your checkout email and payment reference so we can find your purchase.